Note: We can ship up to 3 items in one box for no extra cost. Each item after that will be $3.50 each.
Note: We can ship up to 3 items in one box for no extra cost. Each item after that will be AU$10 each for Economy Air Mail or AU$15 for Express International Air.
Please ensure you enter the correct delivery address. Parcels which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.
Your parcel will be delivered by Australia Post or Australian Air Express during normal working hours.
All International customer orders are sent by Air Mail.
Australia Post and Air Mail customers will receive a card in the mail letting them know that there is a parcel to be picked up at there local Post Office or your Postal Service Centre. These items can NOT be tracked.
Australian Air Express- Star Track customers (Australia only) will have their parcel delivered to their door. An authority to leave sticker will be on the parcel and the parcel left at the property (usually just outside the front door) if no-one is home.
At Rad Guard, we take pride & care when packing all our internet, phone and mail orders. Sometimes accidents or errors happen. Notification of faulty, damaged or missing products can be reported to our customer service Department. Should your parcel contain a damaged or faulty item, Rad Guard will provide instructions on how to return goods in an appropriate manner. These details can be obtained either by telephone on (02) 6658 0060 or by email at email@example.com
Rad Guard replaces any goods that arrive at there destination faulty or damaged. Notification of faulty or damaged products must be received by our Customer Service Department. Rad Guard will provide instructions on how to return goods in an appropriate manner. These details can be obtained either by telephone on (02) 6658 0060 or by email at firstname.lastname@example.org